132-S-911.3 practice exam
Avaya Introduction
These Application Notes describe the procedures for configuring FCS WinSuite to interoperate with Avaya Communication Manager. FCS WinSuite is a Windows-based Hospitality system that provides a real-time multitasking interface between Avaya Communication Manager and a rd hotel!ˉsparty Property Management System (PMS). FCS WinSuite supports standard Hospitality feature requests to/from a PMS (guest room check-in/check-out/moves, Do Not Disturb (DND), Automatic Wake-Up (AWU), Message Waiting Lamp (MWL) control, Housekeeping/Room Status changes. The Hospitality features are enabled by a PMS data link to Avaya Communication Manager. When notified of a guest room check-in, FCS WinSuite removes outbound call restrictions on the guest room extension and changes that extension!ˉstality Status to !°occupid.!± Conversely, when notified o a guest room check-out, FCS WinSuite restricts outbound calls on the guest room extension and sets its Hospitality Status to “vacant”
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