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ex0-103 exam questions

March 25th, 2010 admin

ex0-103 Exam
ISO/IEC 20000 Foundation
Exam Number/Code : ex0-103
Exam Name : ISO/IEC 20000 Foundation
Questions and Answers : 80 Q&As

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Exam : EXIN EX0-103
Title : ISO/IEC 20000 Foundation
1. Which of the aspects listed below is included in ISO/IEC 20000?
A. customer communication
B. employee motivation
C. social responsibility
D. standard products
Answer: A

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